FAQs
Do you work on children?
Yes, ages 5-17 with parental consent of course.
Do I have to get completely undressed to get a massage?
The simple answer is no. All massage treatments can be customized to your comfort level.
What are my payment options?
We accept credit card, cash, Venmo, or Zelle.
Do you offer refunds?
Restore & Rejuvenate Massage Therapy does not offer refunds on massage services or gift cards.
Do you offer packages?
Yes! Packages are available for 60/90 min massages and Post-Op Lymphatic Drainage.
Do you take insurance?
Unfortunately, we do not take insurance.
What kind of oil do you use?
I use a Gel made by Biotone Pure Touch Organics. You can read the ingredients here https://biotone.com/products/pure-touch-organics-massage-gel,I personally like this gel because it is hypoallergenic, doesn’t leave you feeling overly greasy, and has great glide.
What is Rapid NeuroFascial Reset? (RAPID)
RAPID is a technique that works with your nervous system and fascia to quickly release pain and tension. Unlike traditional massage, it “wakes up” areas of the body stuck in protective patterns and helps the brain feel safe to let go.
What is Fascia?
Fascia is the thin, stretchy connective tissue that surrounds every muscle, bone, and organ. Think of the stringy layer between skin and meat — that's fascia. When it gets tight from injury or stress, it can pull things out of balance and create chronic pain.
How is RAPID different from traditional massage?
Massage soothes and kneads your muscles. RAPID retrains your body to stop holding onto pain by working with the nervous system. It’s intense, targeted, and highly effective.
Can you combine RAPID with massage?
While RAPID works best as a standalone session, a brief RAPID add-on treatment can be included at the end of your massage, just ask.
How is Manual Lymphatic Drainage (MLD) different from traditional massage?
MLD is a gentle technique focused on stimulating your lymphatic system. It doesn’t involve kneading or deep pressure and is especially helpful for detox and swelling reduction.
Do I have to listen to spa music during my session?
Not at all! If you prefer something other than traditional spa music, just let us know — we’re happy to adjust the playlist to your preference.
That said, we kindly ask that music choices remain appropriate for a therapeutic, professional setting. (So, while we love Marvin Gaye and Enya, they won’t make the playlist here).
How to Book an Appointment?
The fastest and easiest way to schedule a session is through our online booking system.
If you don’t see a time that works for you, feel free to join the waitlist — cancellations happen, and we’ll contact you if a spot opens up that matches your availability.
You may also text us with an appointment inquiry. When reaching out, please include:
• Your full name
• The type of service you're requesting
• Your preferred day/time or general availability
Texts and calls are responded to Monday–Friday, as availability allows.
What if I need to cancel but can’t figure out how to do it online?
No problem! You’re welcome to call or text with your cancellation. Just be sure to leave your full name, along with the date and time of your appointment.
Please note: Calls and texts are answered Monday through Friday as availability allows.
As long as your message is received at least 24 hours in advance, you’ll avoid any cancellation fees.
What time should I arrive for my appointment?
We recommend arriving about 10 minutes before your scheduled time. If you happen to get here a little earlier, the door might still be locked—but don't worry, we'll be with you shortly!
Are walk in appointments available?
No, we are by appointment only.
What Rapid appointment should I book?
The 45min time is best for first time Rapid visit or if you are dealing with multiple issues
The 30min time is best for plantar fasciitis, low back pain, shoulder pain , or a wellness visit.
The 15min time is best for single issues like tennis elbow, golfers elbow, or TMJ.